Hydration Pack, Insulated Hydration Backpack with 2L BPA Free Water Bladder and Storage, Hiking Backpack for Men, Women, Kids for Running, Cycling, Camping - Keep Liquid Cool up to 5 Hours

If they send me a replacement bladder I will change this rating to a 5. (EDIT - the did.) The pack is beautifully made. Construction looks excellent. But the beautiful instructions SEEM to stop at the bottom of the first side. Step 1 put the bladder in. Step 2 thread the tube thru the strap. Step 3 Enjoy.So I look at it and think "hmmm, got to get that tube attached to the bladder". Look at it. Look at the bladder. Decide it looks a lot like a salad dressing bottle top that needs the tab lifted, so lift the tab. It popped off and I cannot get it back on. The tube goes in but it doesn't latch. (EDIT - the replacement tube just pops in and automatically locks.)At some point the instructions get flipped over (maybe even by accident, I don't know) and AHA - we were not done and ready to enjoy as step 3 indicated. The tab is the lock and release. I can see how it fit in, but I cannot get the tab back on.If I had just barged into it without looking at the instructions I would say my fault. But I followed the instructions, which seemed to end at the bottom of the front side. I don't think I even knew the back side wasn't blank.I have not found a way to contact Mothybot so resorting to this hoping they will take notice. It is a beautiful well-designed and made pack. Just the instructions are misleading and seem to have resulted in loss of use since I can't get the clip back on.I bought it in July and tried it on - very satisfied. But went to use it first time today (September), so out of the 30 day return policy.EDIT - the new bladder arrived today. I have not actually USED the pack, but have tried it on and find it very comfortable. I love the pockets!! One on each of the waistbands (about 6 x 3), a mesh pocket on the outside of the back (about 8 x 5), the bungies on the upper outer back, and inside the back pocket a slip-in pocket (about 8 x 9), a zippered pocket (about 8 x 7), and the full height pocket (about 8 x 14). Of course you can't stuff a ton of things in these pockets, but they make things really easy to find and retrieve.If I hadn't had the problem with the instructions, on first appraisal I would have looked to see if there were more than 5 stars to give, and now after putting the new bladder in and looking more closely at it, I would give it a 10 if that was an option.

This is the BEST purchase for Disney and Universal. We just got back from a 2 week marathon trip of both parks. End of June early July in Florida is HOT and humid. These saved our lives. Although the parks offer free water because of covid many of the places to get the water are limited and lines are long. Each family member had their own pack and we were able to fill them with ice and water before we left the hotel and again at midday during our break. If someone ran low we would refill them in a water fountain or bottle filler (newer attractions had these).The insulation kept the ice and water cold for a good amount of time. The packs were big enough we could throw snacks and sunscreen, a long sleeve shirt and a poncho (July in Florida is wet).The hip pockets are decent sized but if you have a larger phone they won't fit.Although these are water resistant and did a good job of keeping our stuff reasonably dry it is not waterproof. The ice in the pack created condensation and the fabric was damp. Perpetual rain had the packs damp but not soaked thru. We just put things we wanted to keep dry (long sleeve shirt) in a plastic bag for extra protection.Universal required placing bags in lockers before riding many of the rides. These easily fit with full water bladders and extra souvenirs (Harry Potter robes and wands).Definitely worth the money to get one for each family member. I'm plus size with a large bust and had so much extra room in the straps. The waist and chest straps help distribute the weight and make is much easier to carry compared to regular back packs!

I bought these for a cross country hiking trip. Holds 2l of water. We used them every day. The backpack carries everything we needed and was comfortable to carry the whole time. Not too heavy but not flimsy at all. We put in ice and water and it stayed cool while in use in the 100° heat. It was never a burden to carry. No trouble putting on and off. A bit difficult to clean thoroughly but the opening is large so you can get a not too large hand inside. Does not leak. Well worth the money. I would purchase again.