Hotel Housekeeping Training Manual with 150 SOP: A Must Read Guide for Professional Hoteliers & Hospitality Students

This text is truly horrible. Errors abound so if you are looking for a rigorous exercise in proofreading and editing a book this is a great project for you; however, if you are looking for a book that you can actually use please select another text.The writers of this book clearly did not have the text proofread by a professional editor or even a high school English student. Not only is the text full of incorrect spelling but they frequently use homonyms and other incorrect terms. As for the SOP section they are useless because instead of actually giving instructions they simply say to do things properly.As a free download this book is not worth the time to read it much less the cost of purchasing a printed copy. It would be faster to write this information from scratch that it would be to correct the constant errors in this text.

Good book for new housekeeping managers.

Wasn't exactly what I was expecting but ok....

repeated information throughout, grammar and spelling is awful--like they didn't even bother to use a spell check. many of the SOPs are mis-named and repeated.some useful information but not worth the time to find it hidden amongst so much useless other stuff.

It is very basic, and very repetitive, just a bunch of lists from tasks that hotels don't do anymore, it is simply not worth the money.

BOOK HAD JUST BASIC INFORMATION AND ALOT OF FLUFF TO MAKE IT MORE LENGTHY

Terrible English

September 1, 2013Hi TanjiGreetings from Hotel Agrabad, BanglafeshAs We ran a very fast-paced Business, our standard of course, I have not gonethrough the Book thoroughly. Thus I have not seen information on Bed Size/ BedConfiguration of International Standard .Your feedback is truly appreciated.Tks & RgdsPatrick

Nothing more than a list of SOP's. May have its uses but not what I expected. It is obviously written outside the UK as it makes no mention UK regulation in the workplace ie: HASAW, COSHH, Manual Handling etc The editing is particularly poor as there are a lot of grammatical errors. I suspect this was written for use overseas and translated by Google or some other automatic programme. May be useful for someone starting from scratch- but not what I was looking for..

Does the basics

A good read, mostly with examples from India

Excellent book.

all perfect.