One of the 24 bulbs I bought was defective, and had loose parts inside. How do I claim warranty?

Dear SCLouis Thanks for your question. We do sincerely apologize for all the inconvenience caused by, please know this was never our intention. Please be assured that we always take customer experience as top concern and we really want to help in this case. Could you please kindly send us an email with your order number via ncsupport@126.com This product comes with a worry-free 24-month warranty, and our friendly customer service professionals are always standing by to help. Hope to hear from you soon. Kind regards,

Why is the listing stating $15.00 per count? When in reality its twice that price.

Hi friends, thank you for your question about 12 Pack A19 LED light bulbs. Please don't worry about ordering the A19 LED bulbs. The price of the item offers a set of 12 packs of LED bulbs. Due to some technical issues with Amazon, the price of each bulb is incorrectly displayed. We apologize for any inconvenience.

Is this product UL listed?

There are several organizations with global reach other than UL, LLC (formerly known as Underwriters' Laboratories). Yes, the pack of 12 bulbs was "Made in China," but it also bears a USNC product number. United States National Committee of the International Electrotechnical Commission (USNC/IEC) is one of about 40 companies in the International Policy Committee for "The American National Standards Institute (ANSI) a private, not-for-profit organization dedicated to supporting the U.S. voluntary standards and conformity assessment system and strengthening its impact, both domestically and internationally." (See https://www.ansi.org/about_ansi/overview/overview?menuid=1)

Brand	MAXvolador
Light Type	LED
Special Feature	Energy Efficient, Eye-Friendly, Flicker-Free, Frosted, Long Lasting
Wattage	11 watts
Bulb Shape Size	A19
Bulb Base	E26 Medium
Incandescent Equivalent Wattage	100 Watts
Specific Uses For Product	Appliance, Chandelier, Decoration, Lamp, Vanity Light
Light Color	Daylight White
Voltage	120 Volts (AC)
Unit Count	12.0 Count
Color Temperature	5000 Kelvin
Number of Items	12
Brightness	1100 Lumen
Shape	Arbitrary(A)
Material	Aluminum, Plastic
Indoor/Outdoor Usage	Indoor
Power Source	Corded Electric
Color Rendering Index	85.0
Beam Angle	220 Degrees
Power Consumption	11 Watts
Item Package Quantity	1
Light Source Type	LED
Item Weight	0.39 Kilograms
Light Source Wattage	11 Watts
Product Dimensions	2.36"W x 4.41"H
Accepted voltage frequency	100 to 120 Volts and 60 Hertz
Control Method	App
Average Life	25000 Hours
White Brightness	1100 Lumens
Efficiency	High
Style	Modern
Manufacturer	MAXvolador
Color	Daylight White
UPC	608065908073
Light Output Maximum	1100 Lumens
Part Number	USHLX-A19-1150-12
Item Weight	13.7 ounces
Item model number	TP-A19-11W
Included Components	12 x A19 LED Light Bulbs, 1 x User Manuel
Special Features	Energy Efficient, Eye-Friendly, Flicker-Free, Frosted, Long Lasting
Light Direction	Adjustable
Batteries Included?	No
Batteries Required?	No
Wattage	11 Watts
Bulb Features	Not Dimmable
Bulb Diameter	2.36 Inches
Bulb Length	4.41 Inches

MAXvolador 12-Pack A19 LED Light Bulbs, 100 Watt Equivalent LED Bulb, 5000K Daylight White, 1100 Lumens, E26 Medium Base, CRI 85+, Non-Dimmable

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