AvalonElectronic Bottom Loading Water Cooler Water Dispenser - 3 Temperatures, Hot, Cold & Room Water, Durable Stainless Steel Cabinet, Self Cleaning

Had this for almost a month and has been working great so far. My 8 year old and 5 year old have no problem using it. The button is electronic and no strength or fine motor skill is involved in using it. So far no spills or accidents. You give them a cup and they will never ask you for water. They love how easy it is and "cool" to use. Now that we are working from home, it's the gathering place for the family. The wife loves hot water for tea, kids enjoy room temperature water, and the cold water is fantastic as the days get warmer. We got rid of our drinking hot water boiler (ones that a lot of Asian families have) since this machine heats as you go instead of keeping a full 4 liters of water hot at all times. The best thing about this water dispenser is the self cleaning mode and an on/off switch for hot water and cold water. You can turn off the hot water if you don't use it all day and the cold water during the winter season. The water dispenser looks modern and sleek and will fit in no matter how modern or no modern your kitchen is.

What a waste of money this thing was. The temperature of the cold water is bizarrely inconsistent, ranging from slightly below room temperature to ice cold regardless of how much time has passed since its last use. Worse yet, the water tastes awful; even after I flushed the system with scalding hot water and white vinegar, water dispensed from the cold reservoir had a sharply plastic flavor to it that never went away. We're going to just continue using the cooler that our water service is renting us. The Avalon dispenser is expensive garbage.

It is a great alternative to those rented coolers your bottle water vendor offers.Reviews seemed to mixed on this unit, but I have nothing but praise for it so far. I admit, I was a little hesitant at first, as several reviews reported shipping damage, and it cannot be returned - however Amazon as well as manufacturer have some superlative Customer Service(manufacturer will replace it, or Amazon will refund if you have issues, they just will not accept a return - likely due to the coolant). But, I hooked it up and it worked fine.My biggest selling point is the Ozone cleaning system. But there is much more to love, as well: the "night light" feature, the empty bottle indicator, the hot water it dispenses, the ease of replacing bottles, the aesthetics of the design (including button indicators), the quiet operation, and overall ease of use.Unpacking is much easier with 2 people, but 1 person *could* handle it, albeit awkwardly.I've not had a single issue(s) as other reviewers reporting (no leaking, no dispensing problems, no sensor problems).

It was great while it lasted. The manufacturer's warranty is only 1 year and the cold water line kept freezing. I thawed and cleaned to no avail—It's broken. I have no idea how to fix it nor do I have the time to become a repairman.It was a great water dispenser with self cleaning and super cold cold water and piping-hot hot water. It worked flawlessly until it didn't. The quality is FAR superior to the best dispensers you are able to rent from your water distributor. Currently the company we get water from rents water coolers for $20 per month. So, it paid for itself in offset monthly rentals.BUT... I did purchase an extended warranty when I initially bought it. So, for $30 I had 5 years of coverage. When I contacted the warranty company they immediately gave me an Amazon gift certificate within the hour. I purchased a Brio since this one is no longer available at the same price. With the Brio I purchased another 3 year warranty for $35 for it.Moral of the story... buy an extended warranty. It'll pay for itself.

Worked great for 14 months. Well maintained and cleaned. But soon after one year, and warranty expires, no water. And that's fine, things fail, but when they are just over warranty you expect the company to honor the repairs, its just good business.I gave a call to the sellers. Explained the situation. They would not cover parts as 1 year just passed. I explained I try all the trouble shooting and swapped fitting around, but they still insisted it was the fittings that failed. I agreed to get a set of fitting, but I also wanted a new pump as I concluded it was the trouble. I paid for the parts as we still wanted to utilize the product. Considering it was a 400$ investment. As expected, I first tried the new fittings, no help. I did a pump bench test and it was the obvious trouble. I took it all apart and began to install the new pump. Come to find out the new pump was slightly different and the base would not accept the existing screws to remount it. I used self tappers as I needed it back in business for my family. I followed up with customer service that is was in fact the pump so they credited me the 12$ for the fittings that were not needed.It would just have been good business to honor the repair a month after warranty date. And if i didn't insist on ordering a new pump I would have had to waist another couple days for it to arrive. I let them know id have to leave this truthful experience review. Be prepared in one year to get technical and buy some parts.

Overall, it’s a pretty nice machine. It does what water dispensers are suppose to do. We bought it because it’s the best looking machine on the market in our price point. Buttons are sleek and easy to use, not like those janky office looking machines with the huge clunky buttons. It’s easy to change the bottles also.It runs pretty quiet when it’s heating and cooling the water. My only bother with it is that the compressor rattles when it shuts off, but that’s only because I’m sensitive to sound and it’s in our living room. That probably won’t be an issue with most people.