Sephra "Classic" Home Chocolate Fountain. 18", 4 Pin, Fixed Bowl Model. Up to 6lb Chocolate, great for up to 50 guests. Stainless Steel Heated Basin, not recommended for commercial use.

Update: I used the fountain for my daughter's birthday party again yesterday and once again it was a HUGE hit! I used the same Sephra real milk chocolate and had several people comment about how great it tasted. The fountain worked just as great this year and we went through 4 pounds of chocolate again with about 20 kids and 15 adults. It has been worth every penny! I bought this chocolate fountain to use at my daughter's 8th birthday party (Lion King themed). It worked great and was a HUGE hit among the kids and adults! I was nervous on party day because I didn't try it out first as I didn't want to waste chocolate or deal with clean up. It was very easy to set up. I chose to use the Sephra brand chocolate that you do not have to add oil to. It was very simple to use as well, just microwave in the bag, massage bag, and repeat until liquid. I preheated the chocolate fountain for about 5 minutes then it took me about 10 minutes of melting and massaging to prepare 4 pounds of chocolate. I dumped it in and turned it on. It flowed but didn't cover nicely so, per the instructions, I "burped" it. You just turn it off wait 20 seconds and turn it back on. It flowed beautifully after this (just like in the picture I posted). This fountain requires a minimum of 3 lbs of chocolate and has a maximum of 4 lbs. I used the 4 pounds for about 50 people (about half kids) and it was just right. When I turned the fountain off and dumped it there was probably 1/2 - 3/4 lbs left. I turned the fountain on about 3:15 and off about 7. It ran nicely the entire time with zero maintenance from me. It didn't flow as smoothly once some of the chocolate was eaten but that was to be expected and still worked just fine. I did find 2 dropped apple slices in the melted chocolate when I dumped it but that didn't seem to bother it either! I was really dreading cleaning this thing up but that was nearly as bad as I expected. I chose not to save any chocolate as that just didn't seem very sanitary to me after food (and probably kids hands) had been dipped in it. I would suggest a pair of gloves for clean up so your hands aren't covered in chocolate. I used the gloves to pull the tiers and the augur our. This was just a bit tricky because it was slippery so I had someone hold on to the base while I pulled and that was very helpful. I wiped as much of the chocolate as possible off with a paper towel (didn't want it in my pipes) then rinsed in hot water. This was very easy and these parts are dishwasher safe. I dumped the leftover chocolate out of the base onto the plastic disposable tablecloth it was sitting onand rolled it up and threw it away. I wiped the chocolate out with a paper towel them cleaned with a wet cloth. I'd say clean up and disassembly took about 20 mins. That was worth it for the joy the kids got from it! I was also concerned about it being hot around kids but that was not an issue either. The fountain keeps the chocolate warm but not hot and the base doesn't get too hot either. I can't wait to use it again!

Sephra Classic 18 Inch Home Fondue Fountain I bought this cautiously after reading Amazon reviews. I had never even seen a chocolate fountain before, but the doctor I worked for wanted to have 2 going for a Ladies' Nite he was hosting at his clinic. Everything went without a hitch and they were the focal point of the party. My biggest concerns after reading the reviews was that it wouldn't work, or that it wouldn't work right, or that it would be hard to clean. However, I found the instructions very, very clear and simply followed them to a "T". The instructions aren't hard, long or really detailed, and they seem to be written to take care of any potential problems beforehand. From this experience, I will tell other novice users a couple things I learned that aren't in the manual that may have contributed to this being such a positive experience. First, I bought the Just Melt It fondue that is specifically made for chocolate fountains. I melted the chocolate in the tubs they came in, and I preheated the units (there's a switch for the heat and a switch to turn the auger to make the fountain work and I just turned the "heat" switch on) for 5-10 minutes before putting in the melted chocolate. Second, I kept the bottom basin of the fountain fairly full and made sure I only put in warm chocolate. Third, for cleanup, since the party ended late, I put the top assembly gently in a garbage bag, dumped out the remaining chocolate of the bottom and wiped out the basin fairly well with dry paper towels. I protected the bag from getting bumped or smashed when transporting the unit home, because the plastic will break. The next morning, I ran hot sudsy water into my sink and put the auger, tube, and other plastic parts into it and let them soak for 5 minutes or so. Most of the hardened chocolate melted off, and when I swished the parts in the water, the more came off. Then I drained the sink and ran more hot sudsy water into it and the parts got most of remaining the oil layer off. I used a cotton swab for 4 areas, and then put them into the dishwasher to sanitize. I don't even think I would have needed the second wash if it hadn't hardened on. For the basins, since you can't submerge them, I put a cup of the hot sudsy water into them and washed well. Since many of the negative reviews seem to be older, perhaps this product had a bad instruction manual then or was designed differently. However, I felt that everything was pretty straightforward and since I used two of them all evening and got the same result, I would recommend this unit. UPDATE on 7/19/2014: I still own this unit and have used it several times since writing this review. I would only add 3 tips to new users for it: 1) Be sure to be gentle with the tube plastic pieces when they are assembled, because I accidentally snapped off a tab when I wasn't thinking and stressed the unit. The assembly still works perfectly fine. 2) if the fountain is not having the pretty uniform draping effect, simply turn the auger off and wait until the chocolate drops down back into the bottom. This has happened for me more than once and I kept thinking it had something to do with the chocolate when it was simply there was air in the system. It happens mostly when the unit has been running for many hours and/or the chocolate level in the bottom basin gets too low. Because of that... 3) Keep the chocolate in the basin all the way to the rim of the curve of the basin, allowing the straight edge to show (about 1" from the top).

I bought this chocolate fountain and it was a nightmare from the start. The chocolate arrived melted and streaked, making it completely unusable. Their “solution”? Microwave the chocolate in the plastic packaging. Unsafe, ridiculous, and utterly unprofessional advice for a product that costs this much. When I followed their instructions, the machine barely worked—dispensing chocolate tablespoon by tablespoon. With an event starting in an hour, I had no choice but to give up, clean it, and return it. Here’s the outrageous part: I had to pay for return shipping, and then they refused to refund 50% of my purchase because I had “used” the machine. Let me get this straight—you sell a defective product, give unsafe instructions, and punish me for trying to use it? If this were any normal appliance, tool, or gadget, testing it safely before returning it would not cost me hundreds of dollars. Plugging in a machine to test if it works is not “use” that should justify slashing my refund. This is not just poor customer service—it’s a blatant ripoff. Avoid this product. It’s defective, their advice is dangerous, and their refund policy is a scam. I will never, ever buy from this company again. Amazon should take this listing down.

Saw that one cart maker sells these for small businesses so I bought it however is not me at for long periods of use . I was scared I’d burn out so I returned it . It’s for household use . Not business . 😔😔😔I was sad and deeply disappointed . I’m sure it works wonders . I ne er used it .

子ども＆大人の30人規模のパーティーに使用するために購入しました。 過去にレンタルで使用したことがあるので、使い方など問題なく使用できました。 輸入家電なので、コンセントの差し込みに変換が必要なのでその注意と、日本語の取説があれば☆5つです!!