Cooper&Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner with Heat Pump (R32 Refrigerant) and 3.5 kW Electric Heater Including Wireless Smart Kit, Remote Controller, and a Power Cord

For the price the performance is top notch. I put it in a house 480 sq ft. It cools it better than a mini split. The air flow is great. It also has a low profile, which makes it a sleek design.Just keep in mind the sleeve and outside grill is NOT included. You have to order these separately. So make sure you price the ones that include those, might save you some money. This was easy to install.

We had an old PTAC unit crap out on us in the middle of Summer in this 1940's house we just bought. No warranty & AC guys told us to just replace it. Bet. We got this C&H 15,000 BTU PTAC unit and it arrived in like 3 days. It slid right into the wall sleeve of the old one even though it was a different brand. Easy install. Immediately functioned without issue. We did also have to buy a wall adapter for the plug was an old incompatible one but it wasn't overly expensive. Instant relief from the smoldering heat. Super quiet. Remote works properly. We are definitely happy with our purchase.

Read the reviews after purchasing this unit. Read how some came with the plumbers putty they use to close the hole in the back around the copper tubing for the compressor. The hole is a pretty good size 1 1/2 inch. The putty was just laying next to the hole on the base. So basically cold or hot air would just be blowing in from outside. Was able to get the putty out and reposition it and pushed it back into its hole opening to fill the gap. Glad I read the reviews to look for it.Clearly the person putting that part in is not trying very hard. Other than that so far it seems to work pretty good so far.

works great. easy install on an existing box from old unit

Showed up quickly installition was easy , this was a replacement unit with a sleeve already installed.After the first couple weeks unit started makng a rattling noise, read the reviews people noted it was a bit noisy so i assumed it was what it was. After a while i got used to it. worked fine through the summer, I installed this in July. This past weekend I noticed it was running pretty much all the time. Took the cover off and noticed it was freezing up. I turned it off and just let the fan run. the Ac thawed ut but only blows warm air, Good news is rattling noise is gone, this is very disappointing 4 months is totally unacceptable.I did not buy the extended warranty as Ive 2 other units in my home and have never had an issue. Not sure if I got a bad one or what? Thankfully its not 100 out

Good value. I recommend it!

Does this come without any warrenty? If so it must be a piece of junk. It slipped right in and works but dissapoint it come without warrenty.

Needed to replace our 14-year old unit and this unit was recommended. I’ve never made this large of an online purchase but felt it was safe ordering through Amazon. We had a friend install the unit. As it was a standard size, it was easy to install—pull out the old and push in the new (our previous sleeve and grille fit, so we didn’t need to purchase them). The unit is very quiet and I love the digital capabilities—our old unit had dials for the settings.My only gripe was the delivery. I was told (in the “checkout” process) that the Amazon driver would contact us to make delivery arrangements, since this was a large item; however, they didn’t. We woke up one morning and it was on our porch (sometime before 7am), on its side—a heat pump unit should never be laid on its side, and we didn’t know any better, so we brought it in, like it was delivered. Thankfully, we didn’t have any issues.