---
product_id: 1141798
title: "NEO 320 - Warm Water, Dual Nozzle, Self-Cleaning, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear & Feminine Wash (Blue)"
price: "€ 180.20"
currency: EUR
in_stock: true
reviews_count: 8
url: https://www.desertcart.com.cy/products/1141798-neo-320-warm-water-dual-nozzle-self-cleaning-non-electric
store_origin: CY
region: Cyprus
---

# Dual nozzles for rear & feminine wash Adjustable warm water temp Self-cleaning retractable nozzles NEO 320 - Warm Water, Dual Nozzle, Self-Cleaning, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear & Feminine Wash (Blue)

**Price:** € 180.20
**Availability:** ✅ In Stock

## Summary

> 🚿 Elevate your bathroom game — because clean is the new cool!

## Quick Answers

- **What is this?** NEO 320 - Warm Water, Dual Nozzle, Self-Cleaning, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear & Feminine Wash (Blue)
- **How much does it cost?** € 180.20 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.cy](https://www.desertcart.com.cy/products/1141798-neo-320-warm-water-dual-nozzle-self-cleaning-non-electric)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Dual-Mode Precision:** Switch effortlessly between powerful rear wash and gentle feminine wash for targeted hygiene.
- • **Eco-Friendly Luxury:** Cut down on toilet paper use, save trees, and reduce waste while enjoying superior cleanliness.
- • **Hygiene You Can Trust:** Self-cleaning nozzles retract behind a protective guard gate, ensuring spotless freshness every time.
- • **Custom Comfort Control:** Tailor your cleanse with adjustable warm water and pressure for a spa-like bathroom upgrade.
- • **DIY Installation Made Simple:** Includes all parts and tools for a quick, no-fuss setup on any standard two-piece toilet.

## Overview

The LUXE Bidet NEO 320 is a non-electric bidet attachment featuring adjustable warm water sourced from your sink, dual nozzles for rear and feminine wash, and a self-cleaning mechanism with retractable nozzles behind a hygienic guard. Designed for easy DIY installation on standard two-piece toilets, it offers customizable water pressure and temperature for enhanced comfort and superior cleanliness. This eco-conscious upgrade reduces toilet paper use, backed by an 18-month warranty and acclaimed customer service.

## Description

LUXE Bidet NEO 320 - Warm Water, Dual Nozzle, Self-Cleaning, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear & Feminine Wash (Blue) - desertcart.com

Review: Works great, cleans great and the best customer service. 5 Stars !!!. - 1) What a great product that eliminates the need of toilet paper towels. Very hygienic and Works great. Very easy to install and easy to operate. 2) The flat base of The Luxe Bidet Neo 320 is placed under toilet cover. If the homeowner is a ‘Do it Yourself type person, the Installation process is easy. 3). The hot and cold water lines are connected with the two inlets located under control knobs of the bidet. 4). Remove existing toilet seat covers to install the bidet. First place bidet base on toilet rim. Put back removed or new toilet seat cover flap on the bidet and align holes of seat cover, bidet slots and toilet unit rim holes and tight whole assembly with the bolts. 5). Make sure that toilet seat cover and Turntable and adjustable slots of bidet base attaches tightly enough with the main unit of toilet thru bolts. 6). In a sitting position, user can access Two control knobs located on right side. Lifting the front knob lever triggers the water flow in the bidet nozzles that cleans the intended dirty part of the body. The same front knob controls Hot and Cold Water. Turning the knob in the left direction flows cold water. Turning it right flows hot water and keeping the knob in the middle or center flows warm water. The water pressure increases as you gently lift the knob upward from the front tip. To stop the water flow, push the knob down at front tip. 7). The 2nd rotating knob controls the position of the flow of water to clean targeted part of the the body exposed under the toilet cover flaps. 8). After using this bidet, User can easily feel the difference between conventional use of toilet paper and the Bidet. Toilet paper only wipes the dirty part but this modern tool, the Bidet, not only cleans the body part also washes dirty part of the body with water. User must understand that there is lot of difference between wiping with paper and cleanin with the water. 9). Some people use tumbler in the toilet to clean body parts with the water. The Bidet eliminates the use of the tumbler. 10). I have installed Neo320 Bidets in my 3 toilets and they all work great. 11). When my My relatives and friends, who have never used bidets in their life , use bidets first time at my home, they impress so much that they do not forget to give good complements about the bidets and inquire us about the seller’s address to install same units in their house. More than dozens of friends and relatives have followed us in installing the bidets. 12). One thing is not understandable, why Bidets are still absent in most modern and luxurious residential units and public places. Or why Bidets are not part of US toilets while in many Asian and European countries, Bidets usage is quite common. 13). After installation of 3 Bidets in my house, the usage of and expenditure on Toilet Paper has dramatically reduced. 14) The cost of $57 Bidet can be recovered within 6 months. There after, owner saves the future expenditures on Toilet papers. 15) Apart from saving future cost of toilet papers, the Bidet user individually contributes in saving trees and woods, the base material for paper towels. 16). Like Solar Panel energy, Bidets also helps in keeping environment clean and Green. Bidets also reduces the paper wastage and burden on garbage volume. Imagine, If every US house is equipped with average 2 Bidets, how much paper usage and paper waste can be reduced? 17). Apart from all other benefits, Bidets are certainly much better than paper towels as far as body hygiene is concerned. 18). The ‘Luxe Bidet Neo 320’ is extremely useful for body hygiene, simple to install, easy to use or operate, durable, convenient, easily cleanable, functional, environment friendly and a should be a must toilet fixture in every US Residential, Commercial, Industrial, Office Space or Public Place buildings. 19) One thing impressed me the most is, I purchased Neo 320 Bidet thru desertcart from this Seller before 11 months. after using Bidet without any problem, One Part of Bidet began to operate improperly, I requested the seller to send replacement part because the Bidet was under warranty. The Seller did not ask me any question and offered me completely New Free Bidet as replacement withou asking me to return the Bidet or without asking me to send Shipping and Handling Costs. This excellent Customer Service deserves good complements for trustability, reliability and extraordinary Reputation of the Seller. The Seller’s good gesture prompted me to change my previous review of the product and I must state that, Bidet product quality and Sellers customers service are one of the best among the competition.
Review: A Game Changer - When the idea of getting a Bidet was first presented to me, I was a bit unsure of whether or not I wanted to venture into territory like this. I have been doing the same thing for nearly 50 years and the thought of doing things differently now was kind of like the '3 seashells' running joke in the movie 'Demolition Man'. The overall cleanliness and health benefits seemed like a good thing and all of the positive reviews I had read finally pushed me to try something new. So about 5 years ago I searched on desertcart and found an inexpensive 'starter' Bidet from Luxe. It was the basic model, nothing fancy, just enough to get the job done and would be a quick refund if I just couldn't bring myself to use it. The installation was very easy and for being the basic model it didn't look so bad either. After looking at it for a few days, not being able to bring myself to use it a few times, the time finally came to give it a try. Not being sure of the controls yet, I unfortunately gave myself a surprise, kind of like being on the top of an ice cold water fountain. However, once I started to use my Luxe and got used to the controls I started to wonder why I did not do this many years earlier. Prior to this I had only felt this clean and fresh after taking a shower and no matter how soft or quilted the toilet paper was it never came close to feeling like this. After a short while, if at any point I needed to be away from my Luxe and use toilet paper like 'regular people', it was like using sandpaper and not something I ever wanted to do again. Now fast forward 5 years, my old basic model finally stopped working. When I first installed it I remember thinking that it was completely plastic and only costing $39 (or something like that), so I was honestly not expecting it to last more than a year or two. Now seeing how long this basic model actually lasted and knowing the quality of Luxe products, when my old one stopped working I didn't hesitate to go right back to them and see what they had available. I was literally on desertcart searching for a new unit within 10 minutes of realizing there was nothing I could do to save my bathroom best friend. There were a few more units from other companies now on desertcart, but I was no longer willing to take this decision lightly and risk a lesser quality unit. I knew what Luxe could do and I was curious to see how they had progressed over the last 5 years. They had a similar basic model available, but this time around, knowing what I know now, I decided to step it up a bit and get the Neo 320 (Elite Series). I chose this model for a number of reasons, the hot and cold water make a huge difference since I can now adjust the temperature and not have to worry about the early morning 'wake up call' of the purely cold water system. One tip, just run the cleaning cycle for a few seconds before using it to clear the cold water out of the tubes and get a nice mixture of warm water. The second thing I liked about this unit is the metal-ceramic core valves since I am pretty sure my old unit's plastic valves were what failed since there was no visible damage. The third reason was simply because I liked the idea of it being the 'Elite' series. If you are a fan of the TV show Frasier and have seen the episode 'DoorJam' you will get a sense of what I mean. So, I now had my new Luxe Neo 320 ordered and dreaded the wait, even though I have prime shipping, 2 days is like an eternity and once you get used to something like this you cannot go back. I would do anything and everything in my power to get home if the need arose anytime throughout the day, so being in my home and unable to use it was torture. In the meantime I kept playing with the controls on my old unit hoping and praying for just one more time, just a splash...anything, unfortunately nothing. The idea of having to go back to what now seemed like a barbaric process upset me and scared me. I cancelled all of my plans for the next few days, unwilling to face the world. The unit finally arrived and I already had the tools ready. It took me approx 20 mins, maybe less, to remove the old unit and install the new unit. I swapped out everything with the new parts and did not leave anything from the old unit so there was no shortcut of time there, simply meaning, even if you are installing it for the first time it should be pretty simple to do.The instructions were very simple and straight forward. Once installed I admired how nice the new design looked and how solid everything felt. I took it for a test drive and was very pleased with the operation of the unit and the overall water pressure, which was much better than my previous unit. Being without my Luxe Bidet for the 2 days waiting for the new unit to arrive was not something I ever wanted to do again. My next big decision now was whether or not cancel my upcoming vacation since I cannot bring my Luxe along. The thought of being on a Caribbean cruise in the middle of the ocean that far from my Luxe Bidet has me waking up at night in a cold sweat... All joking aside, this is an extremely solid unit made by an outstanding company and I will have one installed in my home until the end of time. Also, the added benefit of only needing to use toilet paper to dry yourself off, you not only save on that expense, but now without the daily 'sandpaper' use, you can truly claim yours is as smooth as a baby's behind.

## Features

- WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The warm water offers both comfort and a better clean. Hot water is sourced from a sink connection.
- DUAL WASH MODES – The rear wash sprays a stronger flow towards the rear. The feminine wash sprays a softer flow towards the front for women.
- HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use.
- AN EASY HOME UPGRADE – Elevating your home has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet.
- 18-MONTH WARRANTY – Our world-class Customer Care team is here to make sure you are 100% satisfied, so anytime you have problems or concerns about the products, we are just one call away. Register your bidet online and get an extended warranty.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00A0RX2UI |
| Batteries Included? | No |
| Batteries Required? | No |
| Best Sellers Rank | #2,740 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #14 in Bidet Attachments |
| Color | Blue |
| Customer Reviews | 4.5 4.5 out of 5 stars (24,277) |
| Date First Available | October 31, 2012 |
| Finish | Polished |
| Handle Material | Ceramic |
| Hose Length | 120 Inches |
| Included Components | Neo 320 Bidet Attachment |
| Installation Method | Single Hole |
| Is Discontinued By Manufacturer | No |
| Item Package Quantity | 1 |
| Item Weight | 2.05 pounds |
| Item model number | BidetNeo320s |
| Manufacturer | LUXE Bidet |
| Material | Plastic |
| Mounting Type | Wall Mount |
| Number of Handles | 1 |
| Part Number | Neo 320 |
| Product Dimensions | 13.5 x 7 x 3 inches |
| Size | 13.5 x 7 x 3 inches |
| Special Features | Dual Function Sprayer |
| Spout Reach | 12 Centimeters |
| Style | Dual Nozzle |

## Product Details

- **Brand:** LUXE Bidet
- **Recommended Uses For Product:** Home
- **Mounting Type:** Wall Mount
- **Finish Type:** Polished
- **Material:** Plastic
- **Color:** Blue
- **Number of Handles:** 1
- **Included Components:** Neo 320 Bidet Attachment
- **Special Feature:** Dual Function Sprayer
- **Handle Type:** Lever

## Images

![NEO 320 - Warm Water, Dual Nozzle, Self-Cleaning, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear & Feminine Wash (Blue) - Image 1](https://m.media-amazon.com/images/I/61v9NczT9BL.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: What do you do while waiting for the hot water to arrive from the heater tank?**
A: It may take a few moments for the water to heat up, depending on your water heater. A good solution for warming up the water before use is by temporarily turning on the self-cleaning mode on hot to give time for the water to warm up (while also cleaning the nozzles).

**Q: Will this work with bleach tablets put in the tank? I don't want my bum to make regular contact with bleached water.**
A: No problem with that, but be prepared to change your rubber flapper valve and other "O" rings and gaskets that are in contact with the tank flush water.  From the toilets point of view, the use of bleach tablets in the water tank is asking for trouble when it comes to o-rings, rubber type gaskets, and the flapper valve itself.  None of them can stand up to the corrosive effects of even light to moderate amounts of sodium hypochlorite in the flush water.  That's been my personal experience in the past.  Just keep a few wrenches and replacement flapper valves and gaskets close by for repairs.  Kidding... But one of the biggest problems as I see it is the seal on the flapper/closure valve is compromised and usually starts leaking slowly at first.  You'll be noticing the increase in you water bill when it starts.....these days that amount of $$$ can add up in a hurry.

**Q: Is it really worth the extra work and money for this one vs. the VI110 model?  How important is the warm water?**
A: I bought the VI 110 model and installed in the master bathroom, works well and we enjoy it so today I decided to purchase the Neo 320 for another bathroom that has a sink right next to it for warm water hook up.  The nozzle cleaning feature should be nice as well as the extra female nozzle. We live in CA so the water temp was not an issue but we're looking fwd. to the warm water from the Neo.

**Q: What size hole do I need to drill on the vanity for the hot water line?  Is it very visible?**
A: I gather that you have to connect the seat to a water source coming from the vanity.  My toilet sits across the room from the vanity.  Does this mean I'll need to install a hose that runs along the bathroom floor?  How exactly does this connect to the vanity water source?  Is the hole in the vanity on the top of the counter or elsewhere?

## Customer Reviews

### ⭐⭐⭐⭐⭐ Works great, cleans great and the best customer service. 5 Stars !!!.
*by B***L on November 22, 2018*

1) What a great product that eliminates the need of toilet paper towels. Very hygienic and Works great. Very easy to install and easy to operate. 2) The flat base of The Luxe Bidet Neo 320 is placed under toilet cover. If the homeowner is a ‘Do it Yourself type person, the Installation process is easy. 3). The hot and cold water lines are connected with the two inlets located under control knobs of the bidet. 4). Remove existing toilet seat covers to install the bidet. First place bidet base on toilet rim. Put back removed or new toilet seat cover flap on the bidet and align holes of seat cover, bidet slots and toilet unit rim holes and tight whole assembly with the bolts. 5). Make sure that toilet seat cover and Turntable and adjustable slots of bidet base attaches tightly enough with the main unit of toilet thru bolts. 6). In a sitting position, user can access Two control knobs located on right side. Lifting the front knob lever triggers the water flow in the bidet nozzles that cleans the intended dirty part of the body. The same front knob controls Hot and Cold Water. Turning the knob in the left direction flows cold water. Turning it right flows hot water and keeping the knob in the middle or center flows warm water. The water pressure increases as you gently lift the knob upward from the front tip. To stop the water flow, push the knob down at front tip. 7). The 2nd rotating knob controls the position of the flow of water to clean targeted part of the the body exposed under the toilet cover flaps. 8). After using this bidet, User can easily feel the difference between conventional use of toilet paper and the Bidet. Toilet paper only wipes the dirty part but this modern tool, the Bidet, not only cleans the body part also washes dirty part of the body with water. User must understand that there is lot of difference between wiping with paper and cleanin with the water. 9). Some people use tumbler in the toilet to clean body parts with the water. The Bidet eliminates the use of the tumbler. 10). I have installed Neo320 Bidets in my 3 toilets and they all work great. 11). When my My relatives and friends, who have never used bidets in their life , use bidets first time at my home, they impress so much that they do not forget to give good complements about the bidets and inquire us about the seller’s address to install same units in their house. More than dozens of friends and relatives have followed us in installing the bidets. 12). One thing is not understandable, why Bidets are still absent in most modern and luxurious residential units and public places. Or why Bidets are not part of US toilets while in many Asian and European countries, Bidets usage is quite common. 13). After installation of 3 Bidets in my house, the usage of and expenditure on Toilet Paper has dramatically reduced. 14) The cost of $57 Bidet can be recovered within 6 months. There after, owner saves the future expenditures on Toilet papers. 15) Apart from saving future cost of toilet papers, the Bidet user individually contributes in saving trees and woods, the base material for paper towels. 16). Like Solar Panel energy, Bidets also helps in keeping environment clean and Green. Bidets also reduces the paper wastage and burden on garbage volume. Imagine, If every US house is equipped with average 2 Bidets, how much paper usage and paper waste can be reduced? 17). Apart from all other benefits, Bidets are certainly much better than paper towels as far as body hygiene is concerned. 18). The ‘Luxe Bidet Neo 320’ is extremely useful for body hygiene, simple to install, easy to use or operate, durable, convenient, easily cleanable, functional, environment friendly and a should be a must toilet fixture in every US Residential, Commercial, Industrial, Office Space or Public Place buildings. 19) One thing impressed me the most is, I purchased Neo 320 Bidet thru Amazon from this Seller before 11 months. after using Bidet without any problem, One Part of Bidet began to operate improperly, I requested the seller to send replacement part because the Bidet was under warranty. The Seller did not ask me any question and offered me completely New Free Bidet as replacement withou asking me to return the Bidet or without asking me to send Shipping and Handling Costs. This excellent Customer Service deserves good complements for trustability, reliability and extraordinary Reputation of the Seller. The Seller’s good gesture prompted me to change my previous review of the product and I must state that, Bidet product quality and Sellers customers service are one of the best among the competition.

### ⭐⭐⭐⭐⭐ A Game Changer
*by F***K on November 26, 2014*

When the idea of getting a Bidet was first presented to me, I was a bit unsure of whether or not I wanted to venture into territory like this. I have been doing the same thing for nearly 50 years and the thought of doing things differently now was kind of like the '3 seashells' running joke in the movie 'Demolition Man'. The overall cleanliness and health benefits seemed like a good thing and all of the positive reviews I had read finally pushed me to try something new. So about 5 years ago I searched on Amazon and found an inexpensive 'starter' Bidet from Luxe. It was the basic model, nothing fancy, just enough to get the job done and would be a quick refund if I just couldn't bring myself to use it. The installation was very easy and for being the basic model it didn't look so bad either. After looking at it for a few days, not being able to bring myself to use it a few times, the time finally came to give it a try. Not being sure of the controls yet, I unfortunately gave myself a surprise, kind of like being on the top of an ice cold water fountain. However, once I started to use my Luxe and got used to the controls I started to wonder why I did not do this many years earlier. Prior to this I had only felt this clean and fresh after taking a shower and no matter how soft or quilted the toilet paper was it never came close to feeling like this. After a short while, if at any point I needed to be away from my Luxe and use toilet paper like 'regular people', it was like using sandpaper and not something I ever wanted to do again. Now fast forward 5 years, my old basic model finally stopped working. When I first installed it I remember thinking that it was completely plastic and only costing $39 (or something like that), so I was honestly not expecting it to last more than a year or two. Now seeing how long this basic model actually lasted and knowing the quality of Luxe products, when my old one stopped working I didn't hesitate to go right back to them and see what they had available. I was literally on Amazon searching for a new unit within 10 minutes of realizing there was nothing I could do to save my bathroom best friend. There were a few more units from other companies now on Amazon, but I was no longer willing to take this decision lightly and risk a lesser quality unit. I knew what Luxe could do and I was curious to see how they had progressed over the last 5 years. They had a similar basic model available, but this time around, knowing what I know now, I decided to step it up a bit and get the Neo 320 (Elite Series). I chose this model for a number of reasons, the hot and cold water make a huge difference since I can now adjust the temperature and not have to worry about the early morning 'wake up call' of the purely cold water system. One tip, just run the cleaning cycle for a few seconds before using it to clear the cold water out of the tubes and get a nice mixture of warm water. The second thing I liked about this unit is the metal-ceramic core valves since I am pretty sure my old unit's plastic valves were what failed since there was no visible damage. The third reason was simply because I liked the idea of it being the 'Elite' series. If you are a fan of the TV show Frasier and have seen the episode 'DoorJam' you will get a sense of what I mean. So, I now had my new Luxe Neo 320 ordered and dreaded the wait, even though I have prime shipping, 2 days is like an eternity and once you get used to something like this you cannot go back. I would do anything and everything in my power to get home if the need arose anytime throughout the day, so being in my home and unable to use it was torture. In the meantime I kept playing with the controls on my old unit hoping and praying for just one more time, just a splash...anything, unfortunately nothing. The idea of having to go back to what now seemed like a barbaric process upset me and scared me. I cancelled all of my plans for the next few days, unwilling to face the world. The unit finally arrived and I already had the tools ready. It took me approx 20 mins, maybe less, to remove the old unit and install the new unit. I swapped out everything with the new parts and did not leave anything from the old unit so there was no shortcut of time there, simply meaning, even if you are installing it for the first time it should be pretty simple to do.The instructions were very simple and straight forward. Once installed I admired how nice the new design looked and how solid everything felt. I took it for a test drive and was very pleased with the operation of the unit and the overall water pressure, which was much better than my previous unit. Being without my Luxe Bidet for the 2 days waiting for the new unit to arrive was not something I ever wanted to do again. My next big decision now was whether or not cancel my upcoming vacation since I cannot bring my Luxe along. The thought of being on a Caribbean cruise in the middle of the ocean that far from my Luxe Bidet has me waking up at night in a cold sweat... All joking aside, this is an extremely solid unit made by an outstanding company and I will have one installed in my home until the end of time. Also, the added benefit of only needing to use toilet paper to dry yourself off, you not only save on that expense, but now without the daily 'sandpaper' use, you can truly claim yours is as smooth as a baby's behind.

### ⭐⭐⭐⭐⭐ Best Investment I have made so far....
*by R***E on August 31, 2014*

When I received my bidet on Aug 25th, I was very excited because I never experienced one before & not only was it going to be my 1st time, but I was going to feel even more proud for being able to install it without any assistance. It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water line. That in itself was no big deal. I had someone that would be over shortly with what I needed, but in the meantime, I just wanted to hook it up to give it a little test run. It was a little tricky as I needed to be careful to screw everything on secure enough to avoid leaking. I managed to get it just right. I tried it & it was amazing. I'd say that I played with it a handful of times before my company arrived to drill the hole in my cabinet. It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me. I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked. Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should. I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions. If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge. I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad. ***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit. Thanks for reading!

## Frequently Bought Together

- LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)
- LUXE Bidet NEO 120 - Self-Cleaning Nozzle, Fresh Water Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear Wash (Blue)

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*Product available on Desertcart Cyprus*
*Store origin: CY*
*Last updated: 2026-03-04*