Heated Eye Mask (Blue)

I am updating my prior review to 5 stars. First, incredible and unusually great customer service !! The company reached out to me because they read my review and followed up . I was surprised ! They noted that I had an older version and possibly a defective device , as mine got too hot and had no good temp controls or timer. They sent me a replacement . This one has 5 temp levels settings, which correspond to actual temperatures noted in the directions, so you can choose the heat levels based on the actual temperature you need - PLUS a built in timer for 10, 20, 30, 40, 50 and 60 minutes . This mask has a built in temp sensor that PREVENTS overheating . It is still the same size and softness and has a wide flat elastic band that easily adjusts for size and the amount of pressure you want against your eyes . It comes with its own charging block , one side takes the device cable and the other side is the end that plugs into the wall outlet . Be sure to use this block as it does not get warm/ hot like other blocks can . I use the mask for dry eye relief and it is truly helping . It’s the best mask I’ve ever used for this . I use it EVERY day and then use the eye wipes and preservative free drops my eye doctor recommends . I have significantly better relief and eye comfort using the mask . I feel like the daily use of this mask is making my eyes better . I use it during the day and the auto shut off timer prevents overheating the skin around and over your eyes . Do not sleep in it as it has a cord that stays attached . I use a separate sleep mask at night to help keep drafts off my eyes . I use this mask 1-2 times daily but you can use it more if needed because it is adjustable for temp and time and has safety features to keep it from getting too hot . I highly recommend this current product version from this company , it is better, safer and works for the purpose — and their customer service is above and beyond- most impressive and caring . OLD review : I have had this for about a year and replaced it . There are no temp settings ,it’s only low, medium and high, not the degrees options shown . There are only 20/40/60 minute time options , again, not as shown . The longer it is on the hotter it gets even if set on low . Medium gets pretty hot . Hot gets way too hot for thin eyelid skin . The ophthalmologist’s recommended 108 degrees for 15 minutes as shown in the description are not even available / possible with this product . It is a good size to focus warmth on the eye area without also heating facial skin . The fabric is soft . There is zero aroma . This was expensive for what it actually is , so is not a good value for the money . If you need it for dry eyes this is not therapeutic . It’s more suitable for ‘ relaxing “ but it still can get too hot so use caution, you must set your own timer to use it less than the big time increments it has. Overall if this is for your eye health - shop around and get one with an adjustable temp and timer .

Prepare yourselves, dear readers, for a review that delves into the realm of heated relaxation with the Aroma Season Heated Eye Mask. This marvelous creation, reminiscent of a cozy embrace for the weary soul, sets your eyes aglow with its warmth. Allow me to guide you through the pros and cons of this delightful eye-coddling companion. Let us first focus on the bright side, where warmth and convenience reign supreme. The Aroma Season Heated Eye Mask heats up with remarkable speed, providing swift relief for tired eyes in need of rejuvenation. Its ease of use is truly a sight to behold, allowing for a hassle-free experience that is sure to please. Notably, the inclusion of a washable cover ensures both hygiene and long-lasting comfort, a thoughtful touch that is greatly appreciated. Ah, the heat! The Aroma Season Heated Eye Mask generates a generous amount of warmth, enveloping your eyes in a toasty cocoon. Levels 1 and 2, out of its 5 available heat settings, offer particularly delightful temperatures, melting away any tension that may have settled around your eyes. With an adjustable band and a quick disconnect feature, this eye mask grants you the freedom to customize and control your soothing experience with ease. Furthermore, the mask comes accompanied by a power brick, providing the necessary energy for your moments of tranquil bliss. Its LCD screen adds a touch of modernity and clarity, while the abundance of timer options ensures that you can tailor your relaxation time to perfection. Alas, even amidst the warmth, a few shadows loom. The Aroma Season Heated Eye Mask bears the mark of an unknown brand, leaving some potential buyers with a lingering uncertainty. Reviews from others have raised concerns regarding its durability, casting a doubt upon its longevity. Additionally, it is a pity that the timer button and heat button were not swapped, as such a change would have brought a smoother user experience. Moreover, it would have been beneficial if the mask retained previously used settings, sparing you the trouble of readjusting each time. And, oh, the longing for a 5 and 3-minute timer option, to cater to those fleeting moments of relaxation. In conclusion, the Aroma Season Heated Eye Mask with Graphene emerges as a soothing companion for those seeking respite for their tired eyes. While its unknown brand and durability may raise cautionary flags, its ability to generate comforting heat and the thoughtful additions of a washable cover, adjustable band, and convenient disconnect feature make it a contender worth considering. So, dear readers, gaze into the warming embrace of this eye mask, knowing that amidst its few flaws, it still has the power to ignite tranquility and kindle serenity within your soul. Alas, a poem for your soul: In warmth's embrace, the eyes find sweet rest, Aroma Season's mask, a tranquil quest. Gland goblins flee, as heat's soothing light, Unveils serenity, banishing the night.

Although I've used this only once, it seems to be effective, easy to use and that makes it more likely I'll be the regular user I should be. Since it's somewhat "weighted" by the amount of flax seed (a good thing), tightening the elastic portion to hold it on doesn't seems necessary. I mean, really, you're going to be in a prone position for the 20 minutes or so, not trying to move around, right?! I started out with the heat setting at the middle position. That seemed adequate to do the job. Also, the timer is at 10 minute intervals, starting at 10 and going up to 60 minutes. I use a kitchen timer for up to 20 minutes, seems like enough time. Update: I've used this daily for 20 minutes in the afternoon. It continues to be a great little product which is easy to use and does what it says it will do. If a person needs home treatment to help with dry eye syndrome, this is something I would recommend.

Was recommended heated eye packs for dry eyes after Lasik surgery. I’ve tried several different brands, also heated microwave type that never stayed warm or the right temp. I tried this brand and it was love at first sight, until it stopped working a couple times after first use. I thought I’d reach out directly to the manufacturer first, and within 24 hours they replied. It was determined I had a defective device, and within two days they sent me a new one! It works perfectly every time now and I love using it twice a day. So light weight and comfortable to set at your own level of warmth. Highly recommend.

Wow this is really nice!! I travel to a couple of places with no microwave, so I needed something. Love that I can make it a moist heat with a few drops of water on the (washable and removable) cover. The heat levels are just right. Fits well, soft and moldable (flax seed I think). The cord is long enough - maybe 5 feet or more. Think I'll get a lot of use out of it. I'm impressed!

My current review: The first mask stopped working after 7 months. I figured I could live with that, so I ordered another one. The new mask had none of the aromatherapy, smelled like nothing, but that was still not a deal breaker, just a disappointment, because I really enjoyed the smell of the first one. The actual dealbreaker came when 6 weeks after I received this 2nd mask, a thin piece of metal penetrated the mask's cloth covering and poked me in the face while I was using it! That could have been my eye. I tried to find a way to contact the company, but there is no contact info on Amazon, and what little info I can find is written in Chinese. Why would it matter anyway, though? An unsafe mask is an unsafe mask. They could offer me a refund, and they certainly should, but I couldn't provide a better review than this, because safety is a bottom line issue. This is my original, 4 star review. I ordered one of these masks to use treating my dry eyes. I had been using a wet washcloth, but my daughter ordered one of these for herself for the same reason, and she loves it. She warned me of a couple things, and now I am warning you. First, the mask must be plugged into a power source--we both use a portable charger--the whole time you're using it. This is both inconvenient and a little uncomfortable. Second, it takes a couple minutes to get hot, so be patient--and be sure you are using the right side! This is not hard when you remember that the blue side goes on the outside, so you are spritzing water on the dark side, and that's the side that will heat up and go on your eyes. The strap is unusually uncomfortable, very sturdy and thick, but it's located in such a way that it can't really go over the tops of your ears, and it won't stay put if you put it over the outsides of your ears. This is just frustrating. I position myself very carefully, and then make it a point to lie on my back, not moving a muscle, till it's done. And I don't know if this feature is a glitch that is true only of my mask, or if it's on everyone's, but in order to turn it on, I have to press the readout button on the portable charger before hitting the power button on my mask's control panel. I can click the power button all night long and it won't turn on, until I click the portable charger. Then it's fine. Finally, the "cover" that goes over it is a total joke, held shut by one snap in the very middle, and it slides all over the place. I gave up on the cover and threw it in the trash. So yes, definitely quirky, plenty of design issues--but it's nevertheless so much pleasanter than having to keep getting up to replace the washcloth every time it gets cold. I hope these people, or someone, can come up with a better model for a reasonable price, but until then, I think I'll go with this one, assuming it holds up for a few months. If it dies any time soon, I'll be back to remove a star or two and tell you about it.

I bought this mask to replace my old one that I bought last year and recently stopped working. This newer model is a much better quality. The material is better. The control is also better and much bigger than the one before so it is easier for me to handle. I was diagnosed with chronic Dry Eye about 3 years ago. My eye doctor told me my Meibomian glands were clogged and I had to use heat 3 times a day for 15 minutes each time. The warm wash clothes were not working. They would only stay warm for a few minutes and I had to keep running to the bathroom to heat it up with warm water. This mask has a timer on it that is very helpful. The mask stops heating up once the set amount of time has passed. After I take off the mask my eyes are very red and gritty because all of the gunk that is clogging my glands gets into my eyes. My next step is to immediately go to the bathroom and wash my eyes with an eyelid cleanser. I take clean Q tips, dab it in some warm water and rub it across my water marks so that I can get the gunk out (the gunk is not always visible but it is there, trust me). I rinse all of the grit out of my eyes with artificial tears and my last step is to apply ice on my eyes for a few minutes to bring down the redness and inflammation. This will keep my dry eye under control for several hours if not most of the day. My eyes feel so much better after I do this. They start looking better too. The redness will eventually start clearing. The swelling and inflammation will eventually start calming down. My vision will not be blurry. This mask has been a lifesaver for my dry eye. Since I have started using it my glands have been slowly unclogging. This entire process seems tedious but my eyes are miserable if I don't do this. It's become a normal part of my routine. I hope this information helps.

Great product works well for my intended purpose